Resolving workplace problems through:
Training and development
Line managers trained in conflict management skills are more likely to have the confidence to step in at an early stage and intervene when they suspect conflict is growing between employees. We design and deliver general training on:
- Conflict management and dispute resolution skills
- Effective handling of disciplinary matters and grievances
- Preventing and managing bullying at work
- Promoting dignity and respect in the workplace
- Managing stress and supporting employee well-being
We also provide more specialist training for those people who might be involved in:
- Supporting people as harassment advisers
- Investigating allegations of bullying and harassment
Conflict coaching, mentoring and individual support
Working with individuals on a one-to-one basis provides a safe and supportive environment in which they can explore situations and issues they find difficult to handle, such as:
- Managing or working with people they find difficult
- Understanding and managing differences
- Managing difficult and sensitive situations
This service can be used to support people following investigations or Employment Tribunals, and is available face-to-face or over the telephone.
Reviewing and developing policies and procedures
Advice and assistance can also be provided to help you ensure that your policies and procedures support the elimination of discrimination and promote fairness, dignity and respect at work.